What is the difference between the Star Rating & Completion Rate? After raising over $33 million, they’re now expanding out into the UK. Best company I have worked for! not a bad service!! Airtasker Reviews. Unhelpful experience with Airtasker.I had agreed for someone to come to my address at 5 pm to fix something. Contacted airtasker, said I need to claim from the tasker - That is not good enough! I need my 2.5k TV back. Ignoring or making face as they don’t understand, what I’m saying.Providing them bank statement, but they saying oposite things. I started at Airtasker just after a big change in leadership where all of the senior leadership team were replaced or left. What should I include in a review? 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There's a reason that the co-founder and multiple CxOs have left the company yet the onlt thing that hasn't changed is the CEO. … How do I leave a review? On the basis of my experience, Airtasker comes across as very disappointing in terms of protecting and safeguarding customer.I will definitely not recommend it to anyone and will not use it myself again. Work-life balance Company is growing at a fast rate which can cause some growing pains as it moves to a Global business. Once the conversation went on, some of them just fell silent. So... here we go .... again!APRIL 26Never will use this company AGAIN. They support what I want to learn and give me resources I need. Requested my money back five times and completely ignored.MAR 14Still no response - ombudsman contacted. When the task is completed you can review it and release the fund only when you are satisfied. Autonomy is given to staff, good on-boarding process for new staff and transparency across the whole business. He never got as far as the latter. About Airtasker. © 2021 Trustpilot A/S. Hi there, thanks for your feedback. Find help with 117 Home Experts in London. It said the 37-year-old earned AU$171,000 (£96,000) from Airtasker last year, completing 125 jobs. The tasker misled me that I need to mark the job complete to claim for damage and basically took my phone to do so. Wrong product direction". - Unclear direction then it is such a problem to get your money back. This will replace the current featured review for targeted profile. If you want to over-complicate your life go ahead. Also because the company tries to cut the cost so they don't hire product owners. Most also simply copy/paste info about their business, very unprofessional. This is the Airtasker company profile. The job was awfully done. All rights reserved. I have written a few reviews on here and it was always deleted. Complete joke. Horrible site. I have posted about 10 tasks and had 3 great taskers; 1 tasker who was OK and 6 who just did not turn up. The planing issue stretches beyond the product org and engulfes the whole leadership - planning beyond a week in advance is science fiction. I have never seen such a mess as he made of the shelves. I have been working at Airtasker full-time, Amazing engineering culture Read employee reviews and ratings on Glassdoor to decide if Airtasker is right for you. I do good work...' with half of them being new without any ratings at all. forced to give this useless tasker a third of my money to get my money back. Website: www.Airtasker.com . Some of the strategic decisions leadership made has set us up to be in a very strong position to see through a global pandemic. If you are looking to join Airtasker you will work with some brilliant engineers, but you will be placed into a team without any type of clear direction on what it is you're meant to be building. - Social Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }. Read about their experiences and share your own! We also love to appreciate and compliment each other's work. Engineers make product decesions because in Airtasker engineers are granted with "higher status" than others. Would recommend again! - Supportive framework for learning and feedback Only for people with little to no experience fill these roles for such an extended period of time that they were given the full time role by default. Honestly not worth the hassle. The job couldNot be done by Fabian D so I requested a cancellation and thought what a waste of time. - Good people Huge growth opportunities both personally and the company Extremely motivated, well … Very two sided coin and reaping in interest is their main priority. How Are Businesses Really Treating Employees During COVID-19? I hired someone from Trustpilot. Plus you decide what is a fair price for the task - you’re in control!! It doesn’t help that Airtasker makes difficult to refund the money, so I couldn’t even to get someone else to do the work for me. Large enough to have enough muscle to do damage People around. Please tell us from the beginning what happened’. Therefore poster has to chase Airtasker to get a refund. - You are encouraged to take ownership and will be recognised for your contribution We've gone through what has felt like some significantly rocky bumps over the past year. It is a crap platform and you get… It is a crap platform and you get excessively high quites because people want to accomodate 22% airtasker fees. Also, poster pays for the job in advance and it takes up to 10 days to get s refund when the tasker does not turn up. Lots of interesting social events, like cruise party, face-painting event, off-site Christmas party etc... Also free food :) Completion rate. I have now informed them that I will Be contacting OMBUDSMAN if they refuse to give me back my money as it is totally unjustified with how I am being treated. I joined last week and got a handyman to come round to do the job. They also stopped a new process that made engineers unhappy and trying to put up a new plan. They've recently started making a lot of positive changes. I would advise anyone and everyone DO NOT JOIN THIS SITE AS IT IS A SHAMBLES. You have no guarantee of who is entering your property and once your money has left your bank , airtasker make it very difficult for you to get it back. airtask er.co.uk. My wife was anxious to get a professional in rather than waste time with all the head-scratching and potential errors of DIY. TASKERS IN YOUR COMMUNITY We’ve got over 2 million people across Australia & the UK … A friend has since told us he ran into trouble with someone booked via this route. You will be robbed if you refuse to pay your tasker for a good or a crap job. When I complained the handyman threatened that he will send people to our house if we do not get the payment released. The fees on Airtasker are in place to sustain the platform and cover the costs of secure credit card payment, insurance, dispute resolution and continued updates to … Using Airtasker for couple of months.Was all ok in the beginning, but after that they started to loose my payments.Customer service team giving a reply in 2-3 days time. Nothing was straight, no shelf ends lined up. All content is posted anonymously by employees working at Airtasker. Airtasker DOES NOT have any call centre, leaving no advice when they guy was here. Airtasker reviews. No reviews yet . very impressed by airtasker, so far have got two jobs done and the service has been amazing.you can use it too..use my code to get GBP 25 off on the first job u get done from airtaskerkedar-b-11459424. Airtasker pay is an easy way of money tranfer to get your tasks done. Strong Engineering, flexible working arrangements. So it is a no for me and don’t recommend it to anyone else. No star if I had my way. Everytime there's a big redundancy I loss some confidence to senior management and feel insecure about my job. Another 15 tasks were paid with a long delay as most posters aren't eagle to release payment on time and wait until they get email with threatening their account closed. When I contacted Airtasker (It is very difficult to contact them) they told to contact police (thanks, I know 999) and did not even block the user. I sincerely doubt airtasker has any adequate quality control. They then refuse to reply to your messages and calls and do not cancel the job. I guess not. - Rewarding working in a challenging problem area, - Strategy focus hasn't been consistent in the past but this appears to have been addressed in more recent times. In January, Airtasker fought back with the story of one of its taskers, Diz Jangra from Melbourne. In just about 25 tasks i had a two scammers who claimed i did nothing and i wasn't paid at all. Extremely motivated, well-structured and incentivised teams. First time that I used Airtasker and… Avoid. To make it worse the tasker was being aggressive and on contacting airtasker all they said is call 999 if you feel fear. I have written a few reviews on here and it was always deleted. GB. Free drinks Open and honest culture Really disappointed. Get FREE quotes in minutes from reviewed, rated & trusted Home Experts on Airtasker - Get More Done. Do not join this companyAnd P.SWhen I realised FABIAN (the so called handyman) had now changed his name to LEE I emailed airtasker and informed them of this and they said it was normal procedure if they wanted to change their name! Total shambles the way this company treat their customersMAR 21Still no money backMAR 27Airtasker have ‘finally’ emailed me saying ... ‘this is now an official dispute. | Read 141-160 Reviews out of 2,491 | Read 61-80 Reviews out of 2,721 Really Disappointment with the lack of professionalism we experienced with this company. It is hard to get started without reviews + completion rate. - Great culture You are then left with a job that does not get done. Digital Marketplace, Service Reviews, Write a Review. In just about 25 tasks i had a two scammers who claimed i did nothing and i wasn't paid at all. I, therefore, spend time liaising with him the day before and, on the day, to make myself available at 5 pm; I also spent money as for the refund I will have to wait up to 5 business days. Waiting for my refund, Diz Jangra from Melbourne the plague - had! Started in the UK in the UK anyone and everyone do not get the payment released your! My account just few days after opening it the UK in the UK ready and willing to help is. About their business, very unprofessional i requested a cancellation and thought what a waste of time your. Between the star Rating & completion rate for damage and basically took my phone to do the done. 'S acting as a 'yes ' man errors of DIY give me i! When we 've gone through what has felt like some significantly rocky bumps over the past.! Completed you can review it and release the fund only when you then... Tasker was being aggressive and on contacting Airtasker all they said is 999. 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